Shipping & Other Policies
Please be advised – my clothes take a little longer to ship than the pre-made off-the-shelf clothes you’ll find elsewhere. That’s because all Nana’s Creations are loving made by hand in my pet-free, smoke-free studio in Portland, Oregon. So it takes a bit longer to bring my custom creations to life.
If your item is in stock, you can expect shipment within the week. If I have to make your item, your order will ship in 2-3 weeks, depending on the time of year. All shipments are via Air Mail. When your order is shipped, I will send you an email notifying you to keep an eye on your mailbox.
I presently accept credit cards and PayPal. You need not have a PayPal account to use PayPal.
If the Information Superhighway has not yet made it to your neck of the woods, or you are simply more comfortable ordering by telephone, you can place your order by calling: 1 (503) 453-7292.
Return and Exchange Policy
I want you to be completely happy with everything from Nana’s Creations. If an item does not meet your expectations, drop me a note at firstname.lastname@example.org. I will do my best to make things right.
Orders will be shipped in 1-3 weeks unless other arrangements have been made.
Packages are shipped via Air Mail at the following rate:
Cost per Item
Each additional item
If you are interested in shipping internationally, please contact me for rates.